Privacy policy

1. Services and links on our website

Our website does not allow our visitors to communicate with other visitors or to post information that would be accessible to other visitors.

This website contains links to other websites. Be advised that L'Heureux inc. is not responsible for the privacy practices of these sites. The privacy statement only applies to this website. We advise you to be cautious when leaving this site and encourage you to read the privacy statement of each site you visit, particularly when placing orders online.

2. Automatic collection of information

We combine site visit data as well as anonymous and specific data of identified individuals for certain purposes:
· technical administration of the website;
· improvement of the ergonomics and navigation of our site;
· management of our customers;
· marketing.

3. Use of cookies

Cookies are pieces of information stored on your computer. They are not used to store personal or confidential information.

However, we use cookies to store information that enhances the online experience. We keep the language of use of the site as well as a cookie allowing us to personalize the site with information about you, when you have opened a session by entering your username and password.
You can disable cookies. However, you will not be able to place orders online.

4. Collection and use of your personal data

We only save the personal information of our visitors who register to use our services.

5. Disclosure

We do not disclose your personal information to our merchants, divisions or other companies. Your personal data will not be disclosed to government institutions or authorities unless required by law.

6. Access to personal data we hold

You can ask us for any personal information we hold about you by contacting us. We will provide you with the requested information within one week. Proof of identification may be required. This information is provided free of charge.
We reserve the right to refuse your request for access to your information. In this case, we will justify the reason for the refusal.

You can modify or update your personal information by logging into our website.

7. Support of our privacy statement

If you have any questions about our privacy statement, please write to us.

8. Security policy

All your personal information is transmitted to us securely using a GeoTrust SSL (Secure Socket Layer) encryption key.

We have put in place guidelines, rules and technical measures so that your personal information:
· cannot be consulted without authorization;
· cannot be disclosed or misused;
· cannot be modified without authorization;
· cannot be destroyed or lost.


All credit card information is encrypted at the time of transaction. We do not store credit card numbers on our servers. All servers are secure and protected by the best firewalls on the market. Physical access to these servers is limited and heavily controlled.
Employees who have access to this data or their processing are bound by a confidentiality agreement regarding your personal information.
Through these controls and procedures, we guarantee you a very secure online purchase. In fact, it is much safer to buy online from L'Heureux inc. than in restaurants or gas stations.